Please, please help me @Twitter

I have been locked out of my Twitter account (DogTwitterer) for what seems like forever.

When I tell Twitter that I’ve forgotten my password, they send me a password reset email which sends me to this screen:


I then fill in my new password, verify it and click change. The exact same screen reappears.

If I click login, after changing my password, and try to log in with my new password, I get a message that says, “Wrong username/email and password combination.”

I have done this several times on several different occasions with new emails sent to me each time. It never works. Twitter has no technical support to speak of, which is yet another reason to hate it.

Can anyone help this Twitter hater get back into hateful Twitter?

11 thoughts on “Please, please help me @Twitter

  1. Anonymous

    Don't use twitter so I don't know much about it, but I would suggest trying to do all of this from a different computer.
    And if you are on Windows and do not use IE try using it to reset your password and login with.

  2. AnnB

    Yes, I know Chrome and Firefox can be buggy for certain things. I did try IE at the beginning, but, you're right, I should give it another shot.

    Thanks so much for helping.

  3. angie

    have you had any luck? i guess other people have had similar problems in the last week or so, and then yesterday and today, twitter has been up and down.

  4. Ms. Salti

    It probably has something to do with the fact that the site got hacked last week. I would try contacting customer support if there is one!

  5. Anonymous

    Its most likely due to the twitter attacks of the past few days. Make sure you're trying to login directly to the site and not via a 3rd party tool, they shut down 3rd party access because the exploits were coming that way apparently.

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